Job Title:              Technology Specialist                                                                  Pay Grade:          4

Reports to:          Technology Director                                                                    Date Posted:               2/1/2018

Dept./Campus:  Technology

Preferred Qualifications:

Education:

Bachelor’s degree in technology related field and/or experience in technology related field

Special Knowledge/Skills:

• Knowledge of Microsoft System Center and Google Workspace
• Knowledge of Active Directory and Group Policy
• Knowledge of Microsoft Windows OS, ChromeOS, iOS
• Knowledge of Microsoft Office 365
• Ability to analyze and resolve computer hardware and software problems
• Ability to diagnose problems and perform repairs
• Strong organizational, communication, and interpersonal skills

Experience:

Prior experience preferred

Major Responsibilities and Duties:

• Provide technical assistance to district faculty and staff for use of equipment including computer hardware and software
• Deploy software
• Image computers
• Manage network printers and copiers
• Physically move and check-out device inventory
• Perform hardware troubleshooting to diagnose and resolve problems
• Assist in developing long-term strategies and planning for future computer hardware needs
• Maintain technology work orders